The MediaSolv platforms are the leading solutions for digital evidence management. The key features and benefits of the MediaSolv solution are:
| Redundancy |
High Availability Platform
- Redundancy throughout system hardware
- Software redundancy.
- Optional redundant video encoding hardware.
- Redundant video recording.
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- Eliminates downtime.
- Protects evidence from loss.
- Ensures interviews are recorded.
- In the event of system failure, interview loss limitations prevent loss of evidence.
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Chain of Custody Reporting |
Documents the capture, custody, control, transfer, analysis and disposition of all electronic evidence:
- Starts at asset ingestion.
- Reports every time any asset is accessed in any way.
- Maintains a permanent record for each interview.
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- Validates handling of evidence.
- Demonstrates compliance with mandates and regulations.
- Protects the rights of citizens and officers.
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| Case Manager |
Provides the case management function for the platform:
- Allows Case Owner, Case Manager, Case Observer roles.
- Assigns the case to the officer.
- Begins the chain of custody.
- Applies business rules.
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- Enables multiple departmental units to share evidence, where authorized.
- Enhances operational efficiencies.
- Reduces administrative costs and resources.
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| Advanced Search Capabilities |
Allows for easy, quick and customizable searches of large volumes of metadata:
- Customizable metadata to enhance search options.
- Search parameters configurable by user.
- Configurable to departmental terminology and SOP.
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Enhances operational efficiencies.
- Reduces administrative costs and resources.
- Places officers back on the streets where they are best utilized.
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| Digital Evidence Protection |
Uses algorithms to authenticate copies: |
Validates handling of evidence.
- Higher conviction rates, avoidance of false confessions and fraud detection among applicants.
- Demonstrates compliance with mandates and regulations.
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| Multi-tiered Security |
Multi-tiered security based on organizational hierarchy.
- Access to cases and digital evidence can be uniquely managed using Case Owner, Case Manager, Case Observer roles.
- Restricted case functionality limits access to designated users only.
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Comprehensive security.
- Improved productivity and communications.
- Improved decision making.
- Prevents access to evidence from unauthorized users.
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| Enhanced Customer Support |
24/7 Help Desk Support:
- Provides complete solution support to end users.
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- Maximizes efficiency and productivity.
- Eliminates significant down time and troubleshooting.
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